Posted by Advanced Mobile Group
Coming out of Zebra’s annual kick-off meetings with Resellers, we wanted to share highlights of new products and product refreshes for 2019 spanning multiple verticals. As a Zebra reseller, we have insight into some of the year’s most anticipated applications in grocery, quick service restaurant, healthcare, warehousing, and manufacturing verticals.
Like most use case applications, there is an intention that aims to increase efficiency, reduce errors, and improve communications with an ever-evolving suite of products to meet today’s and tomorrow’s challenges. This year’s new handheld devices, printers, and other new technologies are components of increasingly innovative solutions.
Grocery Retail and Distribution Applications
Growing competition from online grocers and make-at-home meal kits mean grocery retailers must be more willing to adopt new technology than ever before:
The point-of-sale system is where a customer executes a payment, making it the last touch point before leaving the store. As such, it’s an important area to focus on when improving the customer experience to encourage satisfaction.
Click and Collect
In a click and collect model a customer orders online and then collects ordered products in the store to avoid delivery delays and costs. Typically, these shoppers are price sensitive and pressed for time, which means the technology integrated within the pickup process should integrate printers, computers, kiosks, and scanners to provide a quick, easy-to-use solution that demonstrates value.
Store associates need to be able to check inventory and place orders to properly manage inventory numbers. Using the right technology improves inventory visibility, reducing carrying costs and reducing the risk of running out of popular items or specials.
Mobile terminals with computers and printers modernize the daily task of updating prices. Enabling employees to print new price labels from the aisle increases accuracy and allows for timely updates.
Time saved in receiving creates end-to-end efficiencies across the entire organization. The right technology can improve receiving process accuracy and speed up operations as well as improve communications between management and employees.
Food labels on prepared foods need to convey important information regarding food freshness, ingredients, nutrition facts, and allergy concerns. Using the right labels ensures that they will remain secure during stocking and checkout, enabling informed shopping and improving food safety.
MC3330R Integrated UHF RFID Handheld
The MC3330R handheld provides superior RFID read performance and receiver sensitivity for fast and accurate capture of even the most challenging RFID tags. This MC9190-Z replacement improves comfort, task speed, and ease of use from previous versions. It’s also capable of capturing 1D and 2D barcodes without needing to switch devices. Furthermore, the MC3330R offers long-range and standard RFID reading as well as long-range scanning. Additionally, it’s supported by Android OS to offer a familiar operating system.
Based on the MC3300 series, it brings legacy RFID reading operations into the modern age. The physical keyboard and full touch screen features support both applications with a high degree of accuracy. The large display provides more space for viewing business critical data.
Quick Serve Restaurants – Serving Quicker
Fast food and fast casual restaurants are adopting more technology than ever before. Tech-based trends like mobile payments, personalized customer rewards, voice ordering, and ordering/pickup kiosks are sweeping the QSR (Quick Serve Restaurant) landscape.
Earning and redeeming loyalty points and rewards as well as tracking regards progress are important to value-driven consumers. Catering to customer preferences inspires brand loyalty, increasing the lifetime value of a customer. Integrating technology allows scalability of these types of efforts, as well as better tracking of loyalty program adoption.
Line busting and expediting ordering at the drive-thru, in-store, and tableside uses technology to increase sales. However, this is not the only area where handheld devices and mobile tablets can benefit QSR operations. Reducing staff requirements, increasing customer satisfaction, and ensuring PCI compliance are secondary benefits to implementing self-service kiosks and the other types of ordering technology that are becoming popular at QSR locations nationwide.
Digitizing food safety inspection and temperature logging eliminate paper processes, increasing visibility to minimize risk. Technological advances make reductions in foodborne illness possible and allow better traceability if contamination occurs.
Automating receiving reduces labor demands and allows better inventory management to increase accuracy. This integration keeps QSRs from running out of popular items and featured specials.
DS9908 and DS9908R Hands-Free/Hand-Held Screening
The newly released DS9908 and DS9908R offer amazing performance, high resolution, and lightning fast swipe speed. Innovative haptic HF/HH switching technology automatically adjusts range depending on the mode. It integrates with the DS9808 install base and supports a wide variety of value-added applications such as image capture and form auto-population for a more profitable solution. This all-in-one device includes an HH/HF barcode scanner, EAS tag deactivator, image capture camera, and RFID reader functionality without requiring an external power supply.
Healthcare - Acute and Non-Acute
There are dozens of scenarios in this vertical ranging from more familiar environments like logistics and supply chain environments to inventory management and patient handling. As one of the fastest growing sectors of the economy, new applications are being conceptualized every day.
With the increasing move towards state-of-the-art patient rooms, functional care technology must keep pace. Empowering doctors, nurses, and other staff with the same technological advances is an important component of a sustainable integrated care approach.
Utilizing mobile workstations and handheld technology allows staff to follow protocols and administer medications safely, reducing the risk of medical errors. It also unites hospital personnel to enable knowledge sharing and collaborative care for better patient outcomes.
Specimen collection and tracking rely on effective labeling. With the proper technology in place to support these operations, lab results can be better logged and communicated throughout the healthcare network to other doctors and patients themselves.